• Create Selling Proposals by Chris Yeh
• Taking Content Inventory by Janice Fraser
  
• Your Customer Isn't An Idiot by Rick Levine

• Four Things Every Web Site Headline Must Have by Nick Usborne
  World renowned author of award-winning book "Net Words", Nick guides us through good online copy writing techniques. Continue reading ?

• The System is Down by Chuck Martin
  How many times have you heard the phrase "the system is down" as a reason that you cannot, at this moment, obtain a service or product? Continue reading ?

• Seven Deadly Sins of Information Design by Drue Miller
  World's renowned Information Designer and Technical writer, Drue Miller warns us of the seven deadliest sins we must avoid in Information Design of any site. The article was first published in Dev Edge of Netscape. Continue reading ?

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